Tenant Resources and Information
Everything you need to apply, pay rent, and request maintenance.
How to apply
Find a property
Browse our available listings online. Each listing includes professional photos, rent amount, and property details.
Submit your application
Apply online through our tenant portal. You will need to provide identification, proof of income, rental history, and consent for background and credit checks.
Get approved and move in
Approved applicants sign the lease, pay the security deposit, and schedule a move-in date. We complete a thorough move-in inspection with you.
Tenant resources
Pay rent online
Set up automatic payments or make one-time payments through the tenant portal. No more mailing checks.
Submit maintenance requests
Report maintenance issues 24/7 through the portal. Include photos and descriptions to help our maintenance partner Best Bay Services respond quickly.
Review your lease
Access your lease agreement, move-in inspection report, and other documents anytime from the portal.
Emergency repairs
For after-hours emergencies (flooding, no heat, gas leaks), call our emergency maintenance line. We respond immediately.
Tenant portal
Pay rent, submit maintenance requests, and access documents from your tenant portal. Available 24/7 from any device.
Need portal access?
Contact us to get your login credentials and start using the tenant portal.
Call (813) 428-9800Frequently Asked Questions
How do I pay rent?
Rent is paid online through the tenant portal. You can set up automatic monthly payments or make one-time payments with a bank account or debit card. No more writing checks or mailing payments.
How do I submit a maintenance request?
Log into the tenant portal and submit a maintenance request with a description and photos. Our maintenance partner Best Bay Services handles repairs directly. For after-hours emergencies like flooding or gas leaks, call our emergency maintenance line for immediate response.
What are the lease terms?
Most leases are 12 months. Your lease outlines rent amount, due dates, pet policies, maintenance responsibilities, and move-out procedures. You can access your full lease agreement anytime through the tenant portal.
What does the move-in process look like?
After your application is approved, you sign the lease and pay the security deposit. We schedule a move-in inspection where we walk through the property together to document its condition. You receive your keys and portal login credentials the same day.
How much is the security deposit and when do I get it back?
Security deposit amounts vary by property and are listed on each rental listing. After you move out, we conduct a move-out inspection and compare it to the move-in report. Per Florida law, your deposit is returned within 15 to 30 days minus any deductions for damages beyond normal wear and tear.